How Do I Request a Quotation?

You may obtain a written quote for products by contacting one of our customer service representatives at [email protected] or by filling out our on-line request a quote form.  IMS will respond shortly with price, lead time and delivery on the requested products.  Take a look at our catalog for information about product specifications and ordering guidelines.

2018-08-08T11:38:25+00:00September 28th, 2017||

What Are IMS’ Lead Times?

IMS has the shortest lead times in the industry.  We maintain a substantial inventory of off-the-shelf thick film chip resistors and attenuators in stock for same-day shipping. To purchase off the shelf chip resistors today see our RCI Series thick film resistors or our TPI Series thin film resistors. If what you’re looking for is not in stock, we offer short production lead times for most orders. Request a Quote online today.

2017-09-29T12:36:11+00:00September 28th, 2017||

Which Shipping Carrier Can I Use?

IMS supports shipments through UPS, Federal Express (Ground and International), DHL and Freight Forwarder requests.  Consolidated shipment scheduling is also available, contact your Regional Sales Manager for additional information.

2017-10-04T16:30:20+00:00October 4th, 2017||

What Types of Packaging Does IMS Offer?

IMS offers a variety of packaging options based on commercial industry standards.  Depending on the component, we offer packaging in bulk, tape and reel, cut tape and waffle packaging.  Take a look at our packaging fees and ordering codes for more information.

2017-09-29T12:36:58+00:00September 28th, 2017||

What Are IMS’ Quality Levels?

AQL - Components are inspected based on an acceptable quality level (typically 1% AQL) per MIL STD 105-D. AOI 100% INSP – Components with this quality level are 100% inspected by automated equipment for visual defect and electrical compliance during final packaging. 100% V/V – Components of this quality level are manufactured and verified by an operator to be in compliance visually, according to workmanship standards and for electrical performance (Ohmic value, dB value etc.) per the component specification. IMS offers other up-screening options outside of “Quality Level”. These may include applicable testing, and other customer specified requirements.

2017-10-18T18:18:56+00:00October 18th, 2017||

What Quality Standards Does IMS Comply With?

We consistently exceed customers’ expectations with product quality, value and service within the industry. IMS has recently persued quality certification to AS9100 Rev. D, an internationally recognized quality management standard for aerospace, aviation and defense industries. This certification encompasses the ISO9001:2015 standards with 80 additional requirements and 18 amplifications. IMS also recognizes the worldwide effort toward RoHS compliance and the desire to eliminate lead and other environmentally hazardous materials from electronic components. Take a look at our quality standards and certifications here.

2017-10-06T13:15:40+00:00September 28th, 2017||

How Do I Find a Sales Rep?

IMS is headquartered in Portsmouth, Rhode Island with regional representation throughout the United States and Worldwide.  Members of our sales team and our global network are always available to help with application orders, technical questions or product selection.  Take a look at our list of sales representatives to find someone in your area or contact IMS directly at (401)683-9700.

2017-10-03T19:08:04+00:00October 3rd, 2017||
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